‘EPIC fail’: Hawke and Co gives clinic on how not to treat customers

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http://twitter.com/#!/hawkeandco/status/523826282174615553 “Feisty?” That’s probably not the right word for it. Hawke & Co., an online clothing retailer “apparently” hires the worst social media people ever and they’re learning about it the hard way. Whoever was handling the company’s Twitter feed last night mocked a complaining customer for his number of followers. After the incident went viral @hawkeandco tweeted “some […]

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